Strategic Business Change:

Business is a continuous cycle of change:

• Businesses need to improve continuously to ensure their market competitive advantage.
• Markets move and change, customers change depending on their needs and wants
• Customers look for businesses that are reliable, provide high-quality products, and have integrity towards their customers
• Customers look for businesses they can trust

Businesses need to be able to adapt to change

• Business success is a consequence of the business change
• Changes ensure a business provides the best up to date services and products to their customers
• The change ensures continuous improvement

What are the causes of project/programme failure?

• Wrong / Poor leadership
• Poor or No planning
• Unclear objectives
• No clearly defined Change delivery strategy
• Teams with Inappropriate/Misaligned/Low-level skills
• Lack of stakeholder Consultation
• Silos within the project/programme delivery teams
• Ineffective quality controls within the delivery team
• Poor communications
• Unrealistic timescales/Funding